TRI UK Yeovil  01935 414142
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€ EUR - Euros
$ AUD - Australian Dollars
$ NZD - New Zealand Dollars
$ ARS - Argentine Pesos
$ USD - US Dollars
We are experiencing issues with our phone lines, whilst this is being looked into, if you are having trouble getting through to us please do send us an email on or live chat us and we will be happy to help

Payment and delivery

Frequent payment questions

In brief:

  • Most common cards or online services are accepted
  • If your bank account isn’t in pounds sterling, your bank will do a conversion
  • Our website is encrypted and safe to use
  • Your payments will appear as ‘Sweatshop’ on your account transactions
  • We display prices with UK value-added tax or VAT at 20%
Q: Which cards or online services do you accept for payment?
A: We want checkout to be as smooth as possible for you! You can pay by Visa, Visa Electron, Mastercard and Maestro, Paypal, Amazon Pay and American Express.
Q: Can I pay in another currency? What’s the conversion rate?

A: We operate in pounds sterling, which means your card or payment provider will do the converting into your own currency.

The conversion rate, and any conversion charges are set by your provider, so they will be the best to provide information on this.

Q: Is it safe to use my personal and payment data on your website?

A: We’re legally required to encrypt personal and financial data delivered through our website, so rest assured your information is safe with us - it cannot be intercepted and read. Your personal data is handled within European and UK data protection and privacy standards. We use a number of third-party services noted on our privacy page.

A guide to delivery

Standard £4.99 by Hermes, Royal Mail or DX depending on the size of the package.

Mainland, Highlands, IOW, IOM & Scottish Islands by Royal Mail or Hermes

Channel Islands and N. Ireland by Hermes

You’ll receive a tracking ID with all of these postage options. For all parcels including bikes please allow 3 to 7 working days for delivery.