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Delivery Information

United Kingdom Delivery

All orders are sent insured delivery; this means a signature is required at the delivery address to make sure that your parcel is delivered quickly and safely with adequate insurance. This gives every opportunity that a parcel is delivered on time and we have appropriate insurance to cover your item in the unfortunate event that it does go missing.

Standard UK Mainland Delivery (Some geographical restrictions may apply for UK delivery):
£4.99

We aim to turnaround orders as quickly as possible but please be aware some items can take longer to dispatch. For small items please allow 3 to 7 working days for delivery.

Bike Delivery

For large items such as bikes please allow 7 - 14 working days for delivery. Bikes can take longer to process as every bike is picked individually and then goes through the workshop to be fully built, set up, personally inspected and ready to ride. When your bike leaves for dispatch you will receive an email with your full tracking info telling you that your bike is on its way. Please note your bike will arrive in an 'Evans Cycles' branded box.

Bikes will now be shipped using the courier DX. Any other questions or queries regarding bike delivery please email mailorder@triuk.com

All deliveries offer…

  • Online real-time tracking.
  • Email and Mobile notification.
  • Delivery to local post office if you’re not in (Excludes DX Freight where a card will be left for re-delivery).

At this time we are unable to offer delivery to outside the UK.

Signing For Delivery

When the package is delivered please check the packing over carefully for any damage and if there is any visible damage to the page please sign for item with the delivery driver as DAMAGED.

If it is damaged, you will then need to call us immediately with the details of the damage. If there is no damage, then please sign for the package as UNCHECKED.

It is your responsibility to make sure that you sign for the parcel appropriately. If your parcel arrives damaged and it is not signed for as damaged, we will be unable to pursue a claim if required.